Get answers to the most common questions about our tiny homes, shipping, payment plans, and other services.
[/col] [col span=”6″ span__sm=”12″] [search] [/col] [/row] [title style=”center” text=”Frequently Asked Questions”] [accordion title=”Delivery and installation”] [accordion-item title=”Can my house be delivered?”]Yes! We deliver across United States and internationally too. Your tiny house arrives on a road-legal trailer and is positioned on site by our install team or your chosen contractor.
[/accordion-item] [accordion-item title=”How long does delivery take?”]Delivery time depends on the model and where you are in the queue, but generally takes between 5 to 10 days
[/accordion-item] [accordion-item title=”Do you offer installation?”]Yes, we offer a full installation service. That includes levelling, adjustable piers, tie-downs, and help with utility hook-up if needed. We can also supply bespoke decking.
[/accordion-item] [/accordion] [row] [col span__sm=”12″] [accordion title=”Connecting your utilities”] [accordion-item title=”How do I connect power and water?”]It’s as simple as plugging in a caravan. Your tiny house comes with a 40amp single-phase power connection and a standard garden tap fitting for water.
[/accordion-item] [accordion-item title=”What about drainage and grey water?”]If you’re in a built-up area, grey water can be plumbed straight into an existing system. Off-grid? We can help with a grey water filtration system or suggest low-impact alternatives like a gravel soakaway. Just be sure to use eco-friendly products.
[/accordion-item] [accordion-item title=”Can you fit guttering?”]Yes, but guttering needs to be installed on site due to towing regulations. We recommend working with a local plumber—guttering can be colour-matched to our Monument Matt Colorbond cladding.
[/accordion-item] [/accordion] [accordion title=”Composting toilets”] [accordion-item title=”Do composting toilets smell?”]Not at all. We use EcoFlo low-profile composting toilets with built-in fans that constantly draw air out. The result? A fresh, odour-free bathroom.
[/accordion-item] [accordion-item title=”How are they installed?”]We install the internal setup during the build. The remaining components are DIY-friendly or can be fitted by your local plumber using our guide.
[/accordion-item] [/accordion] [accordion title=”FINANCING / PAYMENT PLAN”] [accordion-item title=”Do you offer financing?”]Yes. We provide flexible financing solutions on qualifying orders, making it easier and more affordable to own your dream tiny home.
[/accordion-item] [accordion-item title=”How does your financing work?”]To get started, customers pay an initial deposit, with the remaining balance divided into affordable monthly instalments. Contact our team for the latest financing options and repayment plans.
[/accordion-item] [accordion-item title=”Is the financing interest-free?”]We offer competitive financing options with clear, transparent terms and no hidden surprises. For the latest interest rates, eligibility requirements, and available payment plans, please contact our team at contact@mobiletinyhomes.net.
[/accordion-item] [accordion-item title=”How do I apply for financing?”]Applying for financing is simple. Contact our team at contact@mobiletinyhomes.net, and we’ll guide you through every step of the application process. We’ll explain the available financing options, answer your questions, and help you choose the payment plan that best fits your needs.
[/accordion-item] [accordion-item title=”Can I pay off the balance early?”]Yes. You may repay your outstanding balance in full at any time without incurring any early repayment fees or penalties.
[/accordion-item] [/accordion] [accordion title=”General Questions”] [accordion-item title=”What types of homes do you sell?”]We specialize in tiny homes, modular cabins, and compact living solutions designed for residential, vacation, rental, and commercial use. Each model is carefully designed for comfort, sustainability, and modern living.
[/accordion-item] [accordion-item title=”Do you have a showroom?”]Currently, we do not operate a public showroom for customer visits. However, we provide detailed photos, videos, product specifications, and dedicated customer support to help you confidently choose the right tiny home.
[/accordion-item] [accordion-item title=”Can I trust Tiny House Ltd?”]Yes. Tiny House Ltd is a legally registered company that operates with honesty, transparency, and professionalism. All payments are processed through secure, verified banking channels registered under our company name.
[/accordion-item] [accordion-item title=”How can I be sure my payment is safe?”]We operate under a registered business and use only official payment channels linked to our company name. Payments are processed through verified banking systems and not personal accounts. Every transaction is recorded and traceable. For customers paying by card, additional protection such as chargeback rights may also be available through your bank.
[/accordion-item] [accordion-item] [/accordion-item] [accordion-item title=”How long does delivery take?”]Estimated delivery timelines vary by region. Typically, US deliveries take 10-24 business days, UK/Europe 18-24 days, Australia/New Zealand 20-35 days, and rest of world 30-45 days. Please see our Shipping & Delivery page for complete details.
[/accordion-item] [accordion-item title=”Can I track my shipment?”]Yes. Shipping updates and tracking information will be provided once your order has been dispatched. You’ll receive a tracking number via email.
[/accordion-item] [accordion-item title=”Do you provide after-sales support?”]Yes. Our dedicated customer support team is here to help before and after your purchase. Whether you have questions about your tiny home, need shipping updates, or require general assistance, we’re happy to help. Contact us anytime at contact@mobiletinyhomes.net for prompt support.
[/accordion-item] [accordion-item title=”What if my home arrives damaged?”]If there is any shipping damage, report it immediately upon delivery with photos and documentation so our team can assist with the claim process.
[/accordion-item] [accordion-item title=”Are your homes customizable?”]Yes. Many of our tiny home models can be customized with a variety of floor plans, interior finishes, exterior colors, and optional upgrades. Contact our team to discuss the options available for your chosen model.
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