Shipping & Delivery Policy
At Tiny House Ltd, we are committed to delivering your tiny home and other products safely, securely, and as efficiently as possible. Our team works hard to process every order promptly and provide a smooth delivery experience.
1. Order Processing
Processing Time
Orders are typically processed within 1–5 business days after payment has been successfully confirmed.
During busy periods, holidays, or periods of high order volume, processing may take slightly longer.
Once your order has been prepared for shipment, you will receive a confirmation email with your shipping and tracking information, where available.
Business Days
Orders are processed Monday through Friday, excluding weekends and public holidays.
2. Estimated Delivery Times
We ship our tiny homes and products to customers worldwide.
Estimated delivery times:
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United States: 10–24 business days
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United Kingdom & Europe: 18–24 business days
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Canada: 10–24 business days
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Australia & New Zealand: 20–35 business days
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Rest of the World: 30–45 business days
These delivery times are estimates and are provided as a general guide. Actual delivery times may vary depending on customs clearance, weather conditions, carrier delays, and other circumstances beyond our control.
Deliveries to remote or rural areas may require additional transit time.
3. Shipping Costs
Shipping costs are calculated during checkout and may depend on:
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Delivery destination
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Product size and weight
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Shipping method selected
From time to time, Tiny House Ltd may offer free or discounted shipping promotions on selected products or locations.
4. Order Tracking
Once your order has been dispatched, we will send you a tracking number by email, where available.
You can use the tracking information to monitor your shipment and view delivery updates.
Please allow some time after dispatch for the tracking information to become active.
5. Delivery Delays or Lost Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our Customer Support team.
We will work with the shipping carrier to investigate the delay and help locate your shipment as quickly as possible.
While we make every effort to deliver orders on time, Tiny House Ltd cannot be held responsible for delays caused by circumstances beyond our control, including:
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Customs inspections
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Severe weather
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Natural disasters
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Public holidays
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Transportation disruptions
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Carrier-related delays
6. Shipping Address Accuracy
Please carefully review your shipping information before completing your order.
Tiny House Ltd cannot be held responsible for deliveries sent to an incorrect or incomplete address provided during checkout.
If you need to change your delivery address, please contact us immediately at contact@mobiletinyhomes.net before your order enters processing.
Once an order has been processed or shipped, we may no longer be able to make address changes.
7. Order Cancellation, Returns & Refunds
Once an order has been confirmed, it cannot be cancelled, modified, or refunded.
Because our products may enter processing shortly after an order is placed, all confirmed sales are considered final.
Before completing your purchase, we strongly recommend reviewing:
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Product specifications
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Dimensions
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Model selection
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Customization options
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Delivery information
For additional information, please refer to our Returns & Refund Policy.
8. Contact Us
If you have questions about our Shipping & Delivery Policy or need assistance with your order, our Customer Support team is happy to help.
Tiny House Ltd
Email: contact@mobiletinyhomes.net
Website: www.mobiletinyhomes.net
Thank you for choosing Tiny House Ltd. We appreciate your trust and are committed to providing a smooth, reliable, and professional delivery experience from the moment you place your order until it reaches you.