Shipping & Delivery Policy
At Tiny House Ltd, we are committed to delivering your tiny home safely, securely, and as efficiently as possible. Our team works hard to ensure every order is processed promptly and arrives within the estimated delivery timeframe.
1. Order Processing
Processing Time
Orders are typically processed within 1–5 business days after payment has been successfully confirmed. During busy periods or holidays, processing times may be slightly longer.
Once your order has been prepared for shipment, you’ll receive a confirmation email containing your shipping and tracking details (where applicable).
Business Days
Orders are processed Monday through Friday, excluding weekends and public holidays.
2. Estimated Delivery Times
We proudly ship our tiny homes and products to customers worldwide.
Estimated delivery times are:
- United States: 10–24 business days
- United Kingdom & Europe: 18–24 business days
- Canada: 10–24 business days
- Australia & New Zealand: 20–35 business days
- Rest of the World: 30–45 business days
Please note that these delivery estimates are provided as a guide only. Actual delivery times may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control. Deliveries to remote or rural locations may require additional transit time.
3. Shipping Costs
Shipping costs are calculated during checkout based on:
- Delivery destination
- Product size and weight
- Shipping method selected
From time to time, Tiny House Ltd may offer free or discounted shipping promotions on selected products or locations.
4. Order Tracking
Once your order has been dispatched, we’ll send you a tracking number by email (where available).
You can use this tracking information to monitor your shipment and view estimated delivery updates.
Please allow a short period after dispatch for tracking information to become active.
5. Delivery Delays or Lost Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our Customer Support team.
We’ll work directly with the shipping carrier to investigate the delay and help locate your shipment as quickly as possible.
While we strive to deliver every order on time, Tiny House Ltd cannot be held responsible for delays caused by circumstances beyond our control, including:
- Customs inspections
- Severe weather
- Natural disasters
- Public holidays
- Transportation disruptions
- Carrier-related delays
6. Shipping Address Accuracy
Please carefully review your shipping information before placing your order.
Tiny House Ltd cannot accept responsibility for deliveries sent to an incorrect address provided during checkout.
If you need to update your delivery address, please contact us immediately at contact@mobiletinyhomes.net before your order enters processing.
Once an order has been processed or shipped, address changes may no longer be possible.
7. Order Cancellation, Returns & Refunds
Once an order has been confirmed, it cannot be cancelled, modified, or refunded.
Because our products enter processing shortly after an order is placed, all sales are considered final.
We strongly encourage customers to carefully review:
- Product specifications
- Dimensions
- Model selection
- Customization options
- Delivery information
before completing their purchase.
Please refer to our Returns & Refund Policy for additional information.
8. Contact Us
If you have any questions regarding our Shipping & Delivery Policy or need assistance with your order, our customer support team is happy to help.
Tiny House Ltd
Email: contact@mobiletinyhomes.net
Website: www.mobiletinyhomes.net
Thank you for choosing Tiny House Ltd. We appreciate your trust and are committed to providing a smooth, reliable, and professional delivery experience from the moment you place your order until it arrives at your destination.